The State of Agency Operations Roundtable
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Agencies are navigating a high-stakes landscape, where even small missteps can feel like a setback.
But don’t worry—help is on the way! Packed with insights from over 500 agency owners and leaders, the State of Agency Operations report highlights the key data and trends shaping the future of agency operations.
Join our all-star lineup of agency leaders as they dive deep into the report findings, explore what they mean, and share practical tips for running a more efficient and profitable business in 2025.
Here’s what you’ll learn:
The toughest operational challenges and how agency leaders are tackling them head-on
Proven strategies for optimizing staff workloads while boosting morale
Tips for transforming tricky client relationships into success stories
Ways to achieve accurate and timely reporting that your clients will absolutely love
Insights on how AI is revolutionizing client work
Speakers
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Gabe Pirvu
Senior Demand Generation Manager, Teamwork.com
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Cas Majid
CEO, WOW Group
Qasim Majid is the CEO of Wow Group of Companies, a group of independent agencies that niche in specific areas of digital and tech. He has served as the President of the ABCC, as Vice Chairman of Ronald McDonald House Charity, and has founded his own social enterprise called Wowdot CIC; thus having a shrewd understanding of governance, people, and processes.
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Logan Lyles
Director of Growth, Business Builders
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Hope Ross
Strategic Project Manager, Orbital Media Studios
Hope Ross is the Strategic Project Manager at Orbital Media Studios. She is an accomplished leader with over 20 years of experience in professional services, interactive marketing and advertising, and IT. Client roster includes start-up to global companies in financial services, retail, and CPG.
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According to Gartner, 80% of IT projects fail, resulting in cost overruns, missed deadlines, and unmet expectations. Join our live webinar to discover the two biggest mistakes IT services make when implementing a new SaaS tool - and how to avoid them.
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Client services firms of all types struggle to quickly and easily understand their team's capacity at-a-glance. Join our live webinar to discover a better way forward.
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Your agency's efficiency and profitability depend on one vital metric: Your Utilization Rate
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How to leverage AI for growth within your agency, and the most common pitfalls to avoid.
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In this webinar, you’ll hear from 3 Elite HubSpot Solutions Partners about how they’re leveraging a newly launched integration between HubSpot and Teamwork.com to optimize the entire client lifecycle from brand new lead to loyal raving fan.
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Learn how to stop scope creep from ruining your client relationships and agency's profitability.
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Learn about the impact of AI on agency growth and how to leverage this technology for your agency.
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Deep dive into the results of our brand new global agency operations study
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Learn how to create a time tracking framework that keeps your team engaged
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Improve capacity management and grow your bottom line by rethinking time management
